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Home IT Support

Friendly, jargon-free help

Home IT Support

Practical computer and technology support for homes and home workers across Essex and London.

Helping you get the most from your technology

Whether your computer is running slowly, your Wi-Fi keeps dropping or you need help setting up a new device, 1StopSupport offers straightforward advice and technical assistance. Depending on the issue, we can help remotely or arrange a home visit.

PC & laptop repairs

Fault diagnosis, computer health checks, slow systems, upgrades and help getting Windows PCs and Macs working properly.

Wi-Fi & broadband

Home wireless network setup, weak signal troubleshooting, broadband connections and help connecting household devices.

Virus & malware removal

Help with unwanted software, suspicious activity and practical steps to improve device security.

Email, printers & devices

Email configuration, printer installation, new computer setup and assistance with everyday technology problems.

Backups & data

Advice on protecting important files, photos and documents, plus assistance setting up sensible backup routines.

Training & advice

Patient, jargon-free guidance to help you use your devices and software with greater confidence.

Help at home or remotely

Our support is suitable for individuals, families and people working from home. We start by understanding the problem and recommend a practical way forward, without unnecessary technical jargon.

Contact us to discuss availability and pricing before arranging work.

Common reasons people call

  • Computer running slowly
  • Internet or Wi-Fi not working
  • New laptop or desktop setup
  • Printer or email problems
  • Security and virus concerns
  • Help with backups and files

Need help with your home computer?

Tell us what’s going wrong and we’ll discuss the next steps.

Request Home IT Support

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